Your call, start to finish, after dark
A person answers your call, whatever the hour. We take down the address and what you are seeing, then route the job by distance to one of our 10 Orange County locations. From Downtown Brea to Olinda Ranch, and anywhere else in the 92821 and 92823 ZIP codes, that is our Brea location. The plumber brings what it takes to shut off water or gas and start the repair where you are.
After-dark calls in Brea follow a pattern. A washer or toilet supply hose bursts because the pressure regulator on a hillside street finally wore out. Copper in an older tract springs a pinhole under the slab. Galvanized pipe in one of the oldest houses near downtown rusts through at a fitting. A clay lateral fills with roots and pushes sewage up through the lowest drain in the house. Water drips through a condo ceiling from the unit above, or a gas odor drifts in from the meter. Making the house safe comes first. Then the plumber shows you the part that failed, writes down the price of the repair, and waits for your approval before starting.
The housing explains it. Brea has about 17,400 homes; more than half of them (55 percent) predate 1980, and 1978 is the median year built, according to the US Census ACS, so a large share of supply lines and drains have been in service for 45 years or more. Detached single-family houses make up only 54 percent, and condos, townhomes and apartments account for nearly all the remainder, with shared walls, shared drain stacks and HOA rules, so the source of a leak is confirmed before anything is opened. Up in Olinda Ranch, Blackstone and La Floresta, homes are plumbed in PEX with tankless heaters, and their night calls tend to involve a recirculation pump, a crimp fitting or a regulator. A good share of these repairs wrap up during the first visit. If the honest answer tonight is a temporary fix, you hear that from us, and the permanent repair is priced on its own.
True at noon and at midnight
- Plumbing work under California CSLB license #1131308, classification C-36
- A live person answering at every hour, weekends and holidays too
- No work begins until you approve the written estimate
- Every repair backed by our written workmanship warranty
Calls that belong on the night line
- A supply hose to the washer, toilet or sink that has split or is spraying
- A ceiling that stains, bulges or drips beneath a bathroom or the unit upstairs
- A warm patch in the floor, or a meter dial that spins with every tap closed
- Sewage coming up in a tub or shower each time a toilet is flushed
- Gas odor inside, or a sewage smell that will not go away
- A water heater leaking onto the garage floor, or no water at any faucet
A person takes the call
You talk to a person, who writes down your address and the trouble, then dispatches a plumber from our closest location; for any Brea address, that is the Brea one.
The leak stopped first
First the plumber shuts the valve feeding the water and puts down protection for the floors and furniture, then follows the leak back to where it begins: under the slab, inside a wall or in the unit next door.
The price on paper
Before a tool comes out, you read the repair price in writing and make the call yourself. The process is identical at 4 a.m. and at 4 p.m.
Pressure checked, area dried
With the repair done, water service is restored, every fresh joint is inspected while it holds full line pressure, and the plumber dries the wet area before leaving.
Why Brea calls us when something breaks at night
Brea is where we are based, and emergency calls reach us from across Orange County. Three habits are part of every night call.
Open every night: 24-hour emergency response
Saturday, Sunday or Christmas Eve, a person answers, and the plumber comes out of our location nearest your street.
Common parts on hand
Copper and PEX fittings, crimp rings, PVC, angle stops, shutoff valves, pressure regulators and braided supply hoses come along on every call, so plenty of night repairs end without a second trip.
A price you agree to first
No pipe gets cut and no wall gets opened before the written estimate is in your hands and you have approved it. If the repair runs long, the number stays the same.
Why one night repair costs more than another
Reaching the leak comes first. An angle stop under a sink or a burst washer hose is in plain view. A pinhole in the copper under a 1960s or 1970s Brea slab has to be located before the floor is opened, and the fix may be a spot repair through the concrete or a new line rerouted through the attic and walls. In a condo or apartment near downtown, a leak behind a shared wall can mean setting up access through the HOA or the owner next door.
Then the cause and the material. A single pinhole is far less work than copper or galvanized pipe worn thin from end to end, and that is the point where a repipe in copper or PEX enters the discussion. A failed pressure regulator on a hillside street can take hoses, valves and a water heater relief valve down with it, so replacing the regulator is part of a lasting fix. Roots in a clay lateral that send sewage back into the house call for a camera and a jetter; a toilet clog does not. Repiping, swapping a water heater, replacing a sewer lateral and altering gas piping each need their own City of Brea permit.
At any hour the rule stays put: one written estimate for the whole job, and the work waits until you approve it.
Emergency calls beyond Brea
Brea is our base. Each emergency call elsewhere in the county is routed by distance among our 10 locations: a burst line in Fullerton goes to our Fullerton location, a leak in Irvine to our Irvine one.
Brea, Placentia and Yorba Linda
Covered from our Brea location: Downtown Brea and the Birch Street Promenade, the older tracts around the Brea Mall, Olinda Ranch off Carbon Canyon Road, Blackstone, La Floresta, Placentia's 1960s and 1970s tracts near Old Town, and the hillside streets of Yorba Linda, where pressure regulators work hard.
La Habra and Buena Park
To the west, the 1950s and 1960s houses of La Habra and Buena Park, with galvanized or early copper water lines, cast iron under the floors and clay sewer laterals, are covered from our Fullerton location, with Brea the next closest.
Anaheim and Villa Park
Villa Park's large lots on former citrus land are covered from our Orange location. Anaheim runs all the way from West Anaheim to Anaheim Hills, so help comes from Orange, Fullerton or Brea, whichever sits closest to your street, and the map names Orange as the nearest.
The rest of Orange County
The county's remaining cities and unincorporated communities are covered by our other locations: Dana Point, Laguna Niguel, Irvine, Newport Beach, Costa Mesa, Mission Viejo and Rancho Santa Margarita.
Answers for the middle of the night
The emergency line is answered by a person every hour of every day, holidays included. Nobody asks you to leave a message on a machine.
The wait depends on the distance between the plumber and your street and on how many emergencies are open at the time. Before the call ends, the person on the line gives you an honest picture, and the plumber is dispatched from our closest location.
A call on Thanksgiving night follows the same pricing as one on a Tuesday afternoon: written, before the work, and only with your yes. The time you called plays no role in the bill.
While you wait, turn off the main. In many older Brea houses the main shutoff sits where the supply pipe enters the house, on an exterior wall or inside the garage, frequently right next to the pressure regulator; in a condo it may be inside the unit or under the association's control. There is also a valve inside the City of Brea Water Division meter box near the curb (a few small pockets of town get their water from the Yorba Linda Water District instead). With a gas odor, the order flips: get everyone outside, phone SoCalGas from the street, and only then call us.
Yes. A business on Brea Boulevard, or an apartment building near downtown where every unit shares one drain stack, gets the identical 24-hour emergency response a house does.
Drain Cleaning & Hydro Jetting
Clogs filmed on camera first, then cleared from the pipe with a water jet.
Water Heater Repair & Install
Tank heaters mended or swapped out, strapped twice under a City of Brea permit.
Sewer Repair & Repipe
Clay laterals cleared and repaired, and tired copper or galvanized lines repiped.
Gas Leak Detection & Repair
Gas leaks located, repaired and proven tight with a pressure test.
Day or night, anywhere in the county
Any hour, any day, a person picks up and dispatches a plumber to Brea or to any other Orange County address.